Supported Living Service Manager

Salary: £40,000 – £60,000

Our client is looking for an experienced and driven Supported Accommodation Service Manager to lead the setup and ongoing development of a high-quality supported accommodation service.

This is a key leadership opportunity for a motivated professional who can ensure the service is fully compliant, operationally effective, and delivers outstanding, person-centred support to residents.

The ideal candidate will be a confident and proactive manager, who can take ownership of establishing and growing a supported accommodation provision. The role combines operational leadership, compliance, and business development, with a strong focus on building relationships to drive referrals and occupancy.

What We’re Looking For

• Previous managerial experience within Supported Accommodation, Supported Living, or Residential Care
• Level 5 Diploma in Leadership for Health & Social Care (desirable)
• Strong knowledge of service setup, compliance, and policy implementation
• Experience working with local authorities and referral pathways
• Understanding of safeguarding, risk management, and care regulations
• Proven leadership and service management experience
• Ability to work independently and build services from the ground up
• Excellent communication and stakeholder management skills
• Full UK driving licence (preferred)

Key Responsibilities

• Lead the setup and development of the supported accommodation service
• Develop and implement policies, procedures, and operational frameworks in line with legislation and best practice
• Ensure the service operates in a safe, compliant, and person-centred manner
• Oversee all aspects of care and support delivery
• Manage safeguarding processes and ensure high standards of resident welfare
• Build strong relationships with local authorities, councils, and commissioning teams to secure referrals and placements
• Ensure compliance with all regulatory and quality standards
• Support recruitment, onboarding, and management of staff
• Monitor occupancy levels and contribute to service growth
• Maintain accurate records, reporting systems, and documentation
• Work closely with senior leadership to drive performance and continuous improvement

Reference: WILL234017/MW

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